RBCS Covid-19 response: Until further notice, all public training classes will be run virtually. Remote proctored certification exams are available (view details).

Privacy Policy


All of the information provided is believed to be accurate and reliable; however, Rex Black Consulting Services, Inc. (RBCS, Inc.) assumes no responsibility for any errors, appearing in rules or otherwise. Further, RBCS, Inc. assumes no responsibility for the use of the information provided. PLEASE NOTE that users of this Web site are responsible for checking the accuracy, completeness, currency and/or suitability of all information themselves. RBCS, Inc. makes no guarantees, or warranties as to the accuracy, completeness, currency, or suitability of the information provided via this Web site. RBCS, Inc. specifically disclaims any and all liability for any claims or damages that may result from providing the Web site or the information it contains, including any Web sites maintained by third parties and linked to the RBCS, Inc. Web site. RBCS, Inc. makes no effort to independently verify, and does not exert editorial control over, information on pages outside of the www.RBCS-US.com domain and its sub-domains. It is the user's responsibility to take precautions to ensure that whatever is selected is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.


RBCS, Inc. does not endorse any of the products, vendors, consultants, or documentation referenced in this Web site. Any mention of vendors, products, or services is for informational purposes only.


RBCS, Inc. is a secure online environment, which you can safely provide information and view information. For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. If you ever have problems ordering or viewing any information on this site, please contact us.


In order to improve the usefulness of our Web site for our visitors, we automatically collect and maintain statistical information from our site's data logs that concern network traffic flow and volume. This information consists of: the name of the domain from which you access the Internet; the Internet Protocol Number; the date and time the RBCS, Inc. Web site is visited; the pages and items that are downloaded; and type of browser software you use.

Further, we gather information that you provide to us when you:

  • purchase products or services from us
  • subscribe to our mailing lists
  • participate in promotional offers
  • fill in forms, conduct searches, post content on the website, respond to surveys, or use any other features of our websites
  • make an inquiry, provide feedback, submit correspondence, or make a complaint over the phone, by email, on our website or by post
  • register for, and update an online account with us (including if you access through Facebook, LinkedIn, Twitter, Google, or an open IP provider)
  • register to, present at, and/or attend, our events
  • enter into a contract with us
  • sign up for job alerts on our websites, submit a job application, a CV, cover letter, or social media profile to a job vacancy, attend an interview, assessment, or meeting
  • contact other users on the websites, e.g. on the O'Reilly Community website
  • 'follow', 'like', post to, or interact with, our social media accounts, including Facebook, LinkedIn, Twitter, Pinterest, Instagram, Google+, and SnapChat

The information you provide to us will include (depending on if it is collected via an online inquiry, course registration, newsletter sign up, website purchase or contract execution):

  • Identity and contact data: title, names, addresses, email addresses, phone numbers or your signature.
  • Account profile data: a username/display name, password, user preferences and, if you sign up through a social media account, certain information about that account.
  • Training, event, and conference registration details: the company/organization you work for, job title/position, language preferences, your name, your email, your age, your gender, your job function, your experience, your opinions and why you are attending the conference and what you hope to learn, your accessibility needs.
  • Financial data: payment details, which may include billing addresses, credit/debit card details and bank account details.
  • Any other information that you choose to share with us: any information that you provide via correspondence.

We may also receive information via third parties based inside or outside the EU.

  • Other website users
  • Event attendees
  • Your agents or representatives who are acting on your instructions (for example to purchase a product)
  • Commercial contact lists that we acquire from other organizations.
  • Organizations that we acquire or merge with
  • Organizations with whom we provide co-branded events, websites, products, and services
  • Fraud detection agencies
  • Your current and former employers, recruitment agencies, and referees
  • Service providers including our website developers, IT support providers, cloud services providers, payment services providers, billing service providers, contractors, consultants, advertising agencies and platforms, digital performance monitoring and management providers, advertising analytics providers, marketing and sales service providers, user experience testing platforms, recruitment agencies, survey tool providers, customer relationship and customer support service providers, HR service providers, couriers, instant messaging service providers
  • Social media plugins. By providing your social media account details you are authorizing that third-party provider to share with us certain information about you
  • Publicly available sources such as LinkedIn

We might also receive information about you from other third parties if you have indicated to such third parties that you would like to hear from us.

RBCS, Inc. uses the information you provide to:

  • To provide access to our website
  • To register and maintain your RBCS, Inc. account
  • To process and fulfill your orders for RBCS
  • To process and facilitate transactions and payments, and recover money owed to us
  • To monitor your account and use of services
  • To manage our relationship with you, which will include notifying you about changes to our terms of service or privacy policy, and asking you to leave a review or take a survey, notify you when we make changes to our subscriber agreements, to send you newsletters or settlement information you request, send you requests for information.
  • To conduct business with you or your employer
  • To provide customer service and support, to respond to your inquiries and to send you information about additional resources or information we think you would appreciate, sharing your information with our website developer, IT support provider, and payment services provider as necessary
  • To enable you to take part in prize drawings, competitions, and surveys
  • To work with you and undertake projects with you, including to process any proposals that you submit to us
  • To carry out marketing and let you know about our news and event
  • To deliver relevant website content and advertisements to you
  • To interact with users on social media platforms
  • To conduct data analytics to improve our website, products/services, marketing, customer relationships and experiences
  • To carry out marketing research and user testing to assess the levels of satisfaction of existing and proposed products and


Rex Black Consulting Services, Inc. (RBCS, Inc.) will never sell your customer contact information. It is shared with a third party only under circumstance where a joint, collaborative effort in hosting an event is made explicitly clear on all marketing material.  Your user information is only used as a profile to modify your needs and preferences for this site. You will only receive information if you request it.

** Although we take appropriate measures including ensuring the physical security of our offices, ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption, using standard security protocols and mechanisms (such as secure socket layer (SSL) encryption) to transmit sensitive data such as credit card details, maintaining a data protection policy for, and delivering data protection training to, our employees, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. **

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of our products and services. We will keep your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes. You have the right to access information we have on you.  You can do this by contacting us at the address below.  In order to comply with your request, we may ask you to verify your identity.

If you would like to update any information submitted to Rex Black Consulting Services, Inc. or opt out of any email lists, please select the opt out message at the bottom of any emails you receive.


Contact us anytime to: request access to any information RBCS has about you; correct any information that RBCS has about you; delete any information RBCS has about you.

If you have additional questions or concerns about RBCS’ collection and storage of data or the terms of this privacy statement, please contact us.


RBCS, Inc.
Bulverde, TX 78163
+1 (830) 438-4830
Toll free in the US +1 (866) 438-4830

Copyright ® 2022 Rex Black Consulting Services.
All Rights Reserved.

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